hp Envy 7640 All In One Printer

Is anyone else having problems with new "Driver" installations? There is no way to talk to a a person at HP. The Mac can't find the printer and I downloaded the new firmware and drivers but it won't complete the install because some HP software is missing.

iMac 21.5″, macOS 10.13

Posted on Oct 28, 2020 9:08 AM

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1 reply

Oct 28, 2020 9:36 AM in response to dave61744

Remove the printer from >System Preferences>Printer/Scanners and add it back in to refresh drivers and certificates.


if you still have issue—

Open >System Preferences>Software Update (Command R will reload and do a fresh check)


Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.

(2220 UTC 23 October 2020)


or Apple direct download:

https://support.apple.com/kb/dl1888?locale=en_US



or


If you have continued issue:

download this package which will update drivers AND THE CERTIFICATE:


ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg 



download link above at the ftp address



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hp Envy 7640 All In One Printer

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