Cannot see photos on imessage photo history

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Level 1

9 points

Cannot see photos on imessage photo history

Since the ios 14 update i can’t see my photos in imessages(when i go to info i should see photos sent via imessage) but only new ones show, and all other photos i had are not show.What should i do?

Posted on Oct 28, 2020 11:09 AM

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Answer 1

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StefanL95 Author

Level 1

9 points

Nov 1, 2020 3:15 PM in response to jeremy_v

My icloud messafes are turned on, that was not the issue.It says i have 280photos in icloud but when i click the download button, when they download, they still are not shown. I can see only one photo, but it says there are 287 in icloud, and after i click download, that option dissapears but the photos still not showing

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Answer 2

jeremy_v

Community Specialist

Nov 1, 2020 2:25 PM in response to StefanL95

Hello StefanL95.

Thanks for reaching out to Apple Support Communities. We understand that you are having trouble with viewing photos from past message threads. We will be glad to assist.

Do you use messages in iCloud? If so, please see the following resource to check your settings:

Keep all your messages in iCloud

If the issue persists, try force closing Messages and restarting your iPhone to see if that helps:

How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone

Cheers.

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