I bought an iPhone 11 and started the device-to-device upload from my old iPhone (SE). Meanwhile, the new iPhone started an update to iOS 14.1. It has been stuck with the update for an hour and nothing seems to be moving. The old iPhone is waiting for the new one to reconnect. Can you help?
iPhone 11
Hello etienne1968,
We understand that you're running into trouble with your iPhone transfer and update having stalled. We would recommend that you restart your new iPhone:
Restart your iPhone - Apple Support
After, confirm if the update is still needed. If so, go ahead and update and then initiate the transfer after.
Thanks for using Apple Support Communities!
Hello etienne1968,
We understand that you're running into trouble with your iPhone transfer and update having stalled. We would recommend that you restart your new iPhone:
Restart your iPhone - Apple Support
After, confirm if the update is still needed. If so, go ahead and update and then initiate the transfer after.
Thanks for using Apple Support Communities!
new iPhone 11 stuck in migration of data from old iPhone SE
