Trouble6868 Author

Level 1

4 points

Trouble with power off

Side button no longer powers phone off. Also, message says, Sleeping commands,say "wake up" to resume. (On I phone 11)

iPhone 11 Pro

Posted on Oct 28, 2020 12:31 PM

Reply

Similar questions

Power button not working. The power button on my other phone is not working. I tried shutting my phone down but once I did I realised that I won’t be able to get it back on. Does anyone know how to fix this?
706 1
Why does the side (power/sleep) button of my iPhone 12 require a long press of about three seconds or more to power on the device? The iPhone 6s that i am transitioning from powers up with a very brief press, what's up with that? Why does iPhone 12 require a long press on the power button to power on?
503 7
iPhone 8 Sleep/Wake Button Not Working Hello, I bought the iPhone 8 when it first came out and have had it since. Recently my phone has started doing this thing where I cannot turn it off. The power button will turn the phone on, take screenshots, and shut the phone down... but will not put it into sleep mode. My volume down button has also been acting up as well. I’ve tried shutting the phone down and when I do it solves the problem for a bit, but always goes back to acting up. I have even tried turning the phone off using AssitiveTouch, but it still will not turn off. Seems to be a super weird software issue. Anyone have any ideas???
1013 1

3 replies

Level 10

100,149 points

Oct 28, 2020 12:38 PM in response to Trouble6868

Force restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

Reply

Trouble6868 Author

Level 1

4 points

Oct 28, 2020 12:46 PM in response to Trouble6868

Thanks for trying, but that doesn't work.

Reply

Oct 28, 2020 12:48 PM in response to Trouble6868

When you press and hold both the volume up button and the side power button, do you NOT get the slider to power off?

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trouble with power off

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up