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I can’t force restart on my iPad Pro 2018

My screen was frozen like this from yesterday but still received mails and notifs as usual. I can lock screen and face id works just fine but i can’t use other features. I did the instruction as press either volume button then press hold the top button but only Siri was called. No slider happened. What should I do now?

iPad Pro, iPadOS 14

Posted on Oct 29, 2020 3:09 AM

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Question marked as Top-ranking reply

Posted on Oct 29, 2020 3:28 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

3 replies
Question marked as Top-ranking reply

Oct 29, 2020 3:28 AM in response to HeatherisHeather

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

I can’t force restart on my iPad Pro 2018

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