Family sharing charging twice for the same app
I set up family sharing on a second Apple ID, I've downloaded apps on my second ID and instead of being able to share apps, I've been charged again for downloading them.
How do I sort this out?
Question marked as
User profile for user:
Chris_D13
User level:
Community Specialist
Greetings jfish3000,
Thanks for visiting the Apple Support Communities! It seems you're being charged when downloading an app via Family Sharing.
Ensure purchase sharing is turned on and that the app is shareable. Additionally, ensure you're downloading the app from the purchase history of the Apple ID that made the purchase. Check out the information in the following article:
If you don't see your family's shared content - Apple Support
If the content in the article above doesn't apply, then reach out to Apple Support for assistance with your Apple ID: Get Support
Kind regards.