When I FaceTime it has several lines in it

When I face time there lines in the phone it’s. Hard for the person on other line to see me or me to see them clearly

Posted on Oct 29, 2020 7:58 AM

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Question marked as Top-ranking reply

Posted on Nov 2, 2020 1:07 PM

Hello KentonK22,


It sounds like you're seeing lines whenever you place a FaceTime call. This type of behavior normally indicates there may be something going on with the cellular connection or Wi-Fi network being used by one of the callers. We recommend trying another call while connected to a different network to see if the behavior continues.


To learn more, please check out the 'If you have connection or sound quality issues with FaceTime' section from: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch


We hope that helps.


Take care.

3 replies
Question marked as Top-ranking reply

Nov 2, 2020 1:07 PM in response to KentonK22

Hello KentonK22,


It sounds like you're seeing lines whenever you place a FaceTime call. This type of behavior normally indicates there may be something going on with the cellular connection or Wi-Fi network being used by one of the callers. We recommend trying another call while connected to a different network to see if the behavior continues.


To learn more, please check out the 'If you have connection or sound quality issues with FaceTime' section from: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch


We hope that helps.


Take care.

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When I FaceTime it has several lines in it

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