iPad update to 14.1

I just updated my iPad to 14.1. Everything seemed to work fine for a moment, then the display stopped working. The iPad itself seems fine; I can still talk o Siri and the charge is at 97%. I was listening to Spotify with my AirPods when the display died. Music still played. Is anything else having this issue?

iPad Air, iPadOS 14

Posted on Oct 29, 2020 10:50 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2020 2:29 PM

Hello BiiJo,


We understand your iPad is frozen with a display issue after updating. To resolve this, we recommend following these steps:


Restart your iPad

If your iPhone, iPad, or iPod touch won't turn on or is frozen

If the screen isn’t working on your iPhone or iPad


Let us know if you run into trouble with the steps, or connect with Apple here:


Contact Apple Support


Have a wonderful day.

1 reply
Question marked as Top-ranking reply

Nov 2, 2020 2:29 PM in response to BiiJo

Hello BiiJo,


We understand your iPad is frozen with a display issue after updating. To resolve this, we recommend following these steps:


Restart your iPad

If your iPhone, iPad, or iPod touch won't turn on or is frozen

If the screen isn’t working on your iPhone or iPad


Let us know if you run into trouble with the steps, or connect with Apple here:


Contact Apple Support


Have a wonderful day.

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iPad update to 14.1

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