Whenever I try to create a memoji watch face.... it tells me to update my Apple ID in settings make sure I have 2 factor authentication on and a passcode....I have all these things so why can't I create a memoji watchface?????

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Level 1

9 points

Whenever I try to create a memoji watch face.... it tells me to update my Apple ID in settings make sure I have 2 factor authentication on and a passcode....I have all these things so why can't I create a memoji watchface?????

Super fruststrated now...I have the series 6 and the SE 2020

Thanks in advance

Apple Watch

Posted on Oct 30, 2020 7:05 AM

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Answer 1

mario49

Community Specialist

Nov 3, 2020 2:41 PM in response to Quantumwitch

Hey Quantumwitch,

Thanks for the update. One thing you can try is to unpair and then pair the Apple Watch and the iPhone again. You can also try to restore the iPhone to factory settings. The last article should show if you have missed anything for two-factor authentication.

Back up iPhone

Unpair and erase your Apple Watch

Restore your iPhone, iPad, or iPod to factory settings

Two-factor authentication for Apple ID

Cheers.

Reply

Answer 2

mario49

Community Specialist

Nov 3, 2020 9:47 AM in response to Quantumwitch

Hello Quantumwitch,

After reviewing your post, it seems like you are not able to create a Memoji watch face because you need to use two factor authentication and a passcode.

Are you able to create a Memoji on the iPhone?

Use Memoji on Apple Watch

Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.

Thank you for using Apple Support Communities. Have a nice day.

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Answer 3

Quantumwitch Author

Level 1

9 points

Nov 3, 2020 11:32 AM in response to Quantumwitch

Yes that is the point, I do have it enabled on my phone and I can create memoji's on my phone, on the watch I can create a memoji but can't turn it into a watch face the only ooptions when I scroll down are duplicate and delete....is there a setting on the watch itself I need to enable for two factor that I have somehow missed?

Thank you so much for replying it means a lot.

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Answer 4

Quantumwitch Author

Level 1

9 points

Nov 3, 2020 3:03 PM in response to mario49

Thanks Mario, yeah that was the answer I was hoping to avoid but yeah you are probably right, just a bit concened about losing all the settings I already have like the music already on the watch etc.

Thank you for taking the time to respond.

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Whenever I try to create a memoji watch face.... it tells me to update my Apple ID in settings make sure I have 2 factor authentication on and a passcode....I have all these things so why can't I create a memoji watchface?????

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