4-digit passcode not an option

I am trying to change my 6-digit passcode to a 4-digit passcode because I’m finding the 6-digit to cumbersome. I’ve looked for instructions on google and they all say the same thing. Go to settings-face ID and passcode- change passcode- passcode options. However when I get to passcode options there is only a choice for Choose Alphabetic passcode. There is no option for 4-digit numeric passcode.

is this a bug? Or something new on IOS 14? Is there anyway to change it?


I have an iPhone 11 running the latest version of iOS 14

iPhone 11

Posted on Oct 30, 2020 7:46 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2020 11:27 AM

Hello, Acasey16.


Thanks for posting in Apple Support Communities. We can see that you'd like to change to a 4 digit passcode on your iPhone 11, but are unable to do so because the option is not available.


From what you've described, it sounds like you could have a device management profile installed that requires a longer passcode for security. To check, go to Settings > General, then look for a 'Profiles' or 'Profiles & Device Management' option. If you don't see this option in Settings, then no device management profiles are installed on your device.


Install or remove configuration profiles on iPhone - Apple Support

How to delete an app that has a configuration profile on your iPhone, iPad, or iPod touch - Apple Support


If that doesn't resolve the passcode issue, reach out to Apple Support: Contact - Official Apple Support


Let us know! Take care.

3 replies
Question marked as Top-ranking reply

Nov 3, 2020 11:27 AM in response to Acasey16

Hello, Acasey16.


Thanks for posting in Apple Support Communities. We can see that you'd like to change to a 4 digit passcode on your iPhone 11, but are unable to do so because the option is not available.


From what you've described, it sounds like you could have a device management profile installed that requires a longer passcode for security. To check, go to Settings > General, then look for a 'Profiles' or 'Profiles & Device Management' option. If you don't see this option in Settings, then no device management profiles are installed on your device.


Install or remove configuration profiles on iPhone - Apple Support

How to delete an app that has a configuration profile on your iPhone, iPad, or iPod touch - Apple Support


If that doesn't resolve the passcode issue, reach out to Apple Support: Contact - Official Apple Support


Let us know! Take care.

Nov 3, 2020 11:32 AM in response to Acasey16

In both the Settings app on my Apple Watch 5 and on my iPhone 12 (also running iOS 14), if I go to Passcode then BEFORE I tap on Change Passcode, there is an option "Simple Passcode" to turn on or off the 4 digit Passcode. Perhaps you have to turn the simple passcodes there BEFORE you use the Change Passcode.

Other option would be to Turn Passcode Off (which will probably require you to enter either the current Passcode or your Apple ID and then turn Passcode back on and see if it gives you the option to use the Simple Passcode.

Perhaps because you currently have a 6 Digit Passcode is why it is not letting you just change to the 4 Digit passcode.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

4-digit passcode not an option

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.