iPhone 12 not receiving group texts

Since upgrading from my iPhone X to IPhone 12 Pro I’ve noticed in a group text (SMS) that I’m randomly missing texts. My husband is in the group too so I can see I’m missing multiple texts at random. Anyone else having this issue?


[Re-Titled by Moderator]

Posted on Oct 30, 2020 10:14 AM

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Question marked as Top-ranking reply

Posted on Nov 10, 2020 6:21 PM

I’ve been having issues ever since getting my new phone. I transferred the data from iPhone X to the 12 Pro. When you switch phones apparently the phone number did not settle and needs to be “reconnected”. T-Mobile support had me:


1. From the Home screen, tap Settings > Cellular (iPhone)

2. Tap Network Selection.

3. Slide the Automatic slider to the off position to start scanning for networks.

4. Select desired carrier (T-Mobile)


  1. Restart phone
  2. Settings > Messages > Turn on Send as SMS
  3. Click Sent & Receive
  4. Make sure the Number and Apple ID are listed and correct
  5. Remove the check on your phone number by tapping it. And select Remove.
  6. Now that it’s unchecked, tap to apply it again. This reconnects your phone.
  7. Done.
  8. So far so good
  9. Screenshot of Step 5
1,083 replies

Nov 17, 2020 9:57 PM in response to Cardey

I am also having this issue. My husband and I both upgraded our iPhone 11 Pro Max’s to 12 Pro Max’s. He isn’t having the issue as badly as I am, but still having it. It seems to be mostly in group messages, but I’m worried I may just not be getting the other single messages and just don’t know. We are both on T-Mobile. This issue seems to be random as well, I receive some messages and I don’t receive others. I hope there is a fix for it soon because it’s very frustrating.

Nov 18, 2020 10:19 PM in response to Tart1214

They’re full of it that they’re not aware — they most certainly are aware of this problem. They are just saying that to avoid any slow in iPhone 12 sales!!! They botched up iOS 14.2 and they know it; and they refuse to put out an all points bulletin as to when it will be fixed on a production level which is frankly unconcienable!!!!

Nov 20, 2020 6:42 AM in response to Cardey

I have just downloaded the update that is meant to fix this, I still have the same problem, this is beyond frustrating, this needs to be addressed immediately, why are they still selling them if they don’t work!? Love how they take your money not seeming to care if the product works, surely sending a text should be the easiest thing to do on a phone!? Should have waited before upgrading :-(

Nov 20, 2020 4:44 PM in response to Cardey

I just got my new iPhone 12 Pro and noticed that I’ve been getting text messages from yesterday’s conversation in a group message. This means that I did not get the messages yesterday in real time when they were being sent. This is a critical issue as this was an important meeting and we use the group message to communicate. I’ve been getting these disjointed texts all day and I’m still getting them. How does this get fixed?

Nov 22, 2020 6:04 PM in response to Cardey

This keeps happening with me. I’m going crazy. Missing all my groups sms text threads. My running group. Hiking group. And then I see “likes” of messages I have never seen and have no clue what they are talking about.


I am missing out on important updates. Is there a way to fix this. I have upgraded. I have downloaded latest versions and reset the phone. Anyone know anything else to fix this.


first it’s my old phones batteries dying if I didn’t upgrade. Now I upgrade and this. So frustrating!!

Nov 24, 2020 8:38 AM in response to Cardey

I am having the same problem. My friend sent a group message (iphone user) to 5 people with a picture and text and i did not receive it. My husband who is an Android user received her text.


We also have a group text with my kids and all are iphone users except for my husband and i will randomly get some of the text but not all.


Please advise on a solution. Thank you!

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iPhone 12 not receiving group texts

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