iPhone 12 not receiving group texts

Since upgrading from my iPhone X to IPhone 12 Pro I’ve noticed in a group text (SMS) that I’m randomly missing texts. My husband is in the group too so I can see I’m missing multiple texts at random. Anyone else having this issue?


[Re-Titled by Moderator]

Posted on Oct 30, 2020 10:14 AM

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Posted on Nov 10, 2020 6:21 PM

I’ve been having issues ever since getting my new phone. I transferred the data from iPhone X to the 12 Pro. When you switch phones apparently the phone number did not settle and needs to be “reconnected”. T-Mobile support had me:


1. From the Home screen, tap Settings > Cellular (iPhone)

2. Tap Network Selection.

3. Slide the Automatic slider to the off position to start scanning for networks.

4. Select desired carrier (T-Mobile)


  1. Restart phone
  2. Settings > Messages > Turn on Send as SMS
  3. Click Sent & Receive
  4. Make sure the Number and Apple ID are listed and correct
  5. Remove the check on your phone number by tapping it. And select Remove.
  6. Now that it’s unchecked, tap to apply it again. This reconnects your phone.
  7. Done.
  8. So far so good
  9. Screenshot of Step 5
1,083 replies

Dec 22, 2020 7:39 AM in response to Cardey

I am having the same problem. I'm running Verizon electronic SIM, and AT&T physical SIM on an iphone 12 pro. I miss text messages on both. Additionally, data to my Microsoft authenticator app does not appear to go through, so I cannot login to Teams and other microsoft Apps. Very frustrated with Apple, and I have always been a fan. If they don't fix this, I HAVE to switch.

Dec 27, 2020 9:59 AM in response to panchososa694

Lol ok - I worked this out with someone from apple and it worked for me. I now receive all my messages and everything is good, it may not work for everyone but it might work for someone else as it did for me - but that’s what helping is. I came from an android, which may have had something to do with it as well.


but you’re right, I am but a meager peasant in the company of tech royalty. Though I bare solutions, it must be from the dark wizardry of the lower class and cannot be entertained in the court of apple troubleshooting, bourgeoisie.

I’ll take my solutions and my relentlessly accurate and well timed reception of all text messages and see myself out.


good luck, My liege.

Dec 27, 2020 10:59 AM in response to Cardey

Jay Patterson, I don't know you, but as far as I understand it, all genuine efforts to help or get help are welcome on this forum. You were indeed treated rudely by one person on this forum, but I hope you won't treat his/her view as a consensus of all of us. Thanks for your efforts, and if you do decide to make suggestions again, for your patience.

Dec 27, 2020 12:38 PM in response to panchososa694

Well smart guy, seeing as any competent adult relies on the receipt of text messages to complete two factor authentication at any website or app used for banking, retirement accounts, email, or apps for remote work, I’d say it’s actually quite a significant issue. Pat yourself on the back for an attempted (but failed) smug remark and troll elsewhere.

Jan 2, 2021 8:55 PM in response to Cardey

Ever since I upgraded my 8 plus to the 12 mini I haven’t been able to get my Gmail to work no sms to come thru to reset password the Facebook text messages didn’t transfer over fro iCloud and I have Att I have battle wound from battling with apple and att they just keep telling do a iCloud back up then do factory reset and everything will restore! Going on two 1/2 weeks and nothin has changed yet

Jan 27, 2021 8:10 AM in response to Cardey

I too am having the same issue. I have the 11 pro max and 12 pro max both active thankfully so I don’t loose jobs due to the fact I don’t receive texts from many clients family etc. but it really kinda sucks to have to keep a separate number active on my old device as a work around. Where and when does this get fixed cause it’s actually not only costing me money it’s LOOSING ME EVEN MORE!

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iPhone 12 not receiving group texts

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