SUICA card disappeared when I changed iPhone

My SUICA card disappeared from the Apple Wallet when I migrated from an iPhone 11 Pro to an iPhone 12 Pro. The same thing did not happen when I migrated to the iPhone 11 Pro.


Is it possible to add the SUICA card back to my Apple Wallet? Or is the card (and the balance) now gone?

iPhone 12 Pro, iOS 14

Posted on Oct 30, 2020 10:16 AM

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Question marked as Top-ranking reply

Posted on Nov 21, 2020 7:23 PM

Hi Edward


I have similar issue when I migrated to from 11 to 12 recently.


Please try this step, it works for me after I change my region from Singapore to Japan.


Wallet>Card Type. If you don’t see Suica as a card type option, set iPhone Region to Japan then try adding Suica again. After successfully adding Suica to Wallet the iPhone Region can be any user preference.


For other details, please visit the link below

https://atadistance.net/apple-pay-suica/

https://atadistance.net/2017/11/07/lost-iphone-recover-your-apple-pay-suica/


1 reply
Question marked as Top-ranking reply

Nov 21, 2020 7:23 PM in response to edwardfromcoronado

Hi Edward


I have similar issue when I migrated to from 11 to 12 recently.


Please try this step, it works for me after I change my region from Singapore to Japan.


Wallet>Card Type. If you don’t see Suica as a card type option, set iPhone Region to Japan then try adding Suica again. After successfully adding Suica to Wallet the iPhone Region can be any user preference.


For other details, please visit the link below

https://atadistance.net/apple-pay-suica/

https://atadistance.net/2017/11/07/lost-iphone-recover-your-apple-pay-suica/


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SUICA card disappeared when I changed iPhone

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