I have a new HP OfficeJet 5255. It is working great except for scanning a document and then emailing it. Keeps asking for "SW Helper" ... what is that?

During the installation of my HPOfficeJet I am told the "SW helper wants to make changes" - what does this mean? I have been able to scan the document but cannot email it because it keeps getting stuck on Sw helper wants to make changes.


Help me please!!

Posted on Oct 30, 2020 1:02 PM

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I have a new HP OfficeJet 5255. It is working great except for scanning a document and then emailing it. Keeps asking for "SW Helper" ... what is that?

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