My iPad just shows the apple screen and will not show anything else. I have held the home button and the power button for 10 seconds and it just comes back to the apple. I have charged it and nothing. Any suggestions?

I have an iPad that won't do anything but show me the apple screen. What can I do?


iPad 2, iOS 9

Posted on Oct 30, 2020 3:02 PM

Reply
1 reply

Nov 3, 2020 3:17 PM in response to Tolbertp

Hi there Tolbertp,


Thanks for posting! It looks like you have an issue with your iPad and it may be stuck on an Apple logo. You're in the right place for help.


To double-check, did this happen after your iPad restarted? Does it seem to stay on the Apple logo, or does it turn off/restart at random?


As a starting point, see if the "Check your software" section of this link helps: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly. If it doesn't, see the steps in this link next: If your iPhone, iPad, or iPod touch won't turn on or is frozen


Keep us updated on how it goes.


Kind regards.

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My iPad just shows the apple screen and will not show anything else. I have held the home button and the power button for 10 seconds and it just comes back to the apple. I have charged it and nothing. Any suggestions?

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