App crashing to home screen

The app from the store was working up until today. Basically when I open it, it flashes in its loading screen for one second then crashes to the homescreen. In the background it's still running. No matter what I seem to do, it never opens but keeps closing and taking me back to home screen. Here's everything I tried to fix the issue:


  1. click home 2x and open the app.
  2. click home 2x and swipe to close the app then try again.
  3. restart phone
  4. reinstall app
  5. ensure all my software and hardware is up to date
  6. ensure the app is up to date and works on other phones (it is and it does)
  7. reset all settings
  8. wipe everything off my phone (apart from contacts, photos/vid)
  9. do hard resets


It is still the only app that does this and I cannot for the life of me understand why.

Any ideas? Anything I missed? Should I do a complete clean reset with removal of everything, including contacts/photos...etc? this shouldn't affect the app, and I ensured that I have plenty of space on the phone as well as on icloud, so there shouldn't be an issue (plus, other apps that require even more memory open just fine). And like I said before, the app works perfectly on all the other phones in my household and has been working fine on my phone until today.


Thanks @__@

Posted on Oct 30, 2020 7:31 PM

Reply
1 reply

Nov 3, 2020 5:52 PM in response to omeshrin

Hi there omeshrin,


Thanks for using Apple Support Communities. It sounds like an app you are using closes unexpectedly when you launch it. It sounds like you have tried most of the steps recommended for this issue. Have you also checked for an update on your iPhone? If not, try it now: Update your iPhone, iPad, or iPod touch.


Double check you tried all of the steps in this article: If an app unexpectedly quits, stops responding, or won’t open.


We hope this helps!

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App crashing to home screen

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