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shatondra Author

Level 1

4 points

iPhone XR is frozen

Hi my phone is frozen I was on a facetime call and I can’t even get to settings to shut it down. No side buttons work so I'm not able to restart my phone

[Re-Titled by Moderator]

Posted on Oct 30, 2020 8:45 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,906 points

Posted on Oct 31, 2020 2:32 AM

Restart the device. That's it.
Still not solved --> Force restart iPhone - Apple Support

Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...

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iPhone XR is frozen

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