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Pkraras20 Author

Level 1

4 points

Iphone Frozen

What do I do if my phone is frozen and I cannot turn it off or open any apps? My phone is charging but I cannot open anything. If I get a FaceTime call, the screen just goes black. I turned off my phone by trying to hold down the side button and volume button and nothing is popping up on the screen for me to turn it off.

iPhone XS Max, iOS 14

Posted on Oct 16, 2020 8:08 PM

Top-ranking reply

Chris0107

Level 9

51,929 points

Posted on Oct 16, 2020 8:10 PM

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Iphone Frozen

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