Red bar inside charge port
I Can’t insert charger wire
iPhone 11 Pro, iOS 14
Question marked as
User profile for user:
CarlAVII
User level:
Community Specialist
Hello K1tClews.
Thank you for using Apple Support Communities. We'd like to learn more about your specific issue. To start, can you let us know which device you're using? Are you using an iPhone or a Mac? Have you already attempted to use multiple charging cables to see if they work with your device? If you see debris in your charging port preventing you from inserting your charging cable, you can try to clean that out.
How to clean your Apple products
If you've already tested multiple charging cables and you're unable to insert your cable properly, you might want to reach out to Apple Support for help. You can reach them by using the following link:
Once again, thank you for using Apple Support Communities. Cheers.