You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone cannot verify server

Have been getting the error iPhone cannot verify server imap-mail.outlook.com since this last week. The thing is, I do not have an Outlook account and have never added the account to my apple devices.

What is causing it and how can I remove it?

iPhone 8 Plus, iOS 14

Posted on Oct 31, 2020 9:14 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2020 1:50 AM

What happens when you click the "Details" on the error popup message (See the Pic below)



Best would be to Delete and Add the email account that is creating the issue.


You may also try changing SSL settings


Settings > Password & Accounts > [Select the Mail account} > [Tape on Account with the email ID} > Advanced > SSL Settings > [Disable]

Click <Account (in Blue)

Click on DONE (in Blue) when exiting in the previous screen



2 replies
Question marked as Top-ranking reply

Nov 1, 2020 1:50 AM in response to michmabelle

What happens when you click the "Details" on the error popup message (See the Pic below)



Best would be to Delete and Add the email account that is creating the issue.


You may also try changing SSL settings


Settings > Password & Accounts > [Select the Mail account} > [Tape on Account with the email ID} > Advanced > SSL Settings > [Disable]

Click <Account (in Blue)

Click on DONE (in Blue) when exiting in the previous screen



iPhone cannot verify server

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.