IPAD AIR 4 - iOS 14.1 (18A8395) - PubG lag frame drop issue bug

Hi everyone, I recently purchased Air 4 and updated to the latest available OS version. I installed PUBG game from AppStore. The game lags and struggles a lot. I’m unable to play a single match as it drops frames on every move. Even the lobby inside the game is not smooth at the lowest settings.


Unable to play PUBG game as it totally ruins the experience and I’m regretting my purchase.

Not sure if I can compare the other game “Call of Duty mobile” . It runs smooth with no issues.

I’m hearing that this may be because of the latest OS 14(and on iphones with ios14). But unsure if it is a known issue and a fix is being developed. Could you guys confirm if any of your experience similar issue or point me to a workaround solution.



iPad Air, iPadOS 14

Posted on Nov 1, 2020 12:07 AM

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Posted on Nov 10, 2020 4:01 AM

Hi everyone, The reported issue with PUBG Mobile on iPad Air 4 (IOS 14.2) is gone now. All I did is was update the game to PUBG MOBILE X METRO version 1.1.0 from apple store. No lag or stutter issues now. 👌😎

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35 replies

Nov 10, 2020 5:31 AM in response to drMa3wd

Yeah. I tried TDM and Classic matches for a while and I certainly can say it’s 1000 times better than what i was experiencing earlier. It must have been the game level optimisation. No lags or stuttering now. Looks like pubg update 1.1.0 fixed these issues(I’m on global version). I’ll keep this post updated if i experience any issue.

Nov 4, 2020 3:18 PM in response to Praveencb

Hi Praveencb,


Thanks for coming to Apple Support Communities for help today with a third party game app you're experiencing dropped frames with.


We'd have to direct you to this page with steps on troubleshooting third party apps: If an app unexpectedly quits, stops responding, or won’t open. Eventually you may need to contact the app developer as addressed in Step 5. They may have more information for you about the issue and possible fix.


Have a fantastic day!


Nov 25, 2020 3:06 AM in response to jdimpre

also Call of duty mobile has issues with dropping frames. Even when using low graphics and max frames. It’s hard to show the issue because when i start screen recording, the game runs smoothly immediately. I might need an external video taken to show the lag. I thought the A14 was supposed to be as powerful if not more than that of a Windows PC or laptop. The game plays fine on my ipad mini 2019 which has the a12 bionic and does not drop frames even when heating up after about 2 hours of playing at very high graphics and max frames. I hope that the optimization is the issue since I love the ipad air 4.

Dec 17, 2020 11:13 AM in response to Praveencb

I have the same issue. I thought it's performance will be like a beast device but now i am very disappointed. It's feel like the device struggles while playing pubg. Pls do something apple. I bought it because of its power. Now I think you scammed me. If you want to verify you can check out my youtube gameplay. You can see how much lag i feel while gaming. In the other hand while using adobe premiere rush it automatically go back to home page everytime. I don't know what is happening please fix it. I bought it from my own money. I don't have too much money to buy another device.

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IPAD AIR 4 - iOS 14.1 (18A8395) - PubG lag frame drop issue bug

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