keep getting cannot verify server message on iphone xs

keep getting ‘cannot verify server message’ looks like certificate has expired how do i fix this?

iPhone XR, iOS 14

Posted on Nov 1, 2020 1:17 AM

Reply
1 reply

Nov 4, 2020 5:49 PM in response to jedlin

Hi there jedlin,


Thanks for reaching out to Apple Support Communities. It sounds like you're getting a message saying the server cannot be verified. We'll be happy to help.


If you're seeing this message with an Outlook mail account, start with these steps: make sure that you’ve checked that the date and time on the device are correct. If they are correct, you'll want to reach out to your email service provider to resolve the issue.


In the meantime, to stop prompts from appearing on the device, you can temporarily turn off affected services on the account (Go to Settings > Mail > Accounts > [Outlook] and toggle "Mail" off).


If this not what you're experiencing, respond back and let us know where you're seeing this on your iPhone and what you're trying to do when this pops up.


Take Care!




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

keep getting cannot verify server message on iphone xs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.