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cannot start iphone after restore back up

i can't start or force restart my iphone 12 after i connect to itunes to restore back up. the apple logo just keep appearing on and off. what should i do?

iPhone 12, iOS 14

Posted on Nov 1, 2020 6:12 AM

Reply
1 reply

Nov 4, 2020 7:16 PM in response to petrinka33

Howdy petrinka33,


It’s great to have you in the Apple Support Community! We gather that you’ve had some issues with your iPhone during the restore process. We can help. 


Based on your description, let's try putting your iPhone in recovery mode using the steps here: 

If you can't update or restore your iPhone, iPad, or iPod touch


If the issue persists, you can reach out here for extra support: Get Support


Take care! 

cannot start iphone after restore back up

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