Screen time incorrectly showing 24 hours of usage each day.

Hey crossdistress,

We understand you're having an issue with the Youtube app showing active in Screen Time, and we want to help! We recommend completing the steps in the following guide to see if it helps: If an app unexpectedly quits, stops responding, or won’t open

Let us know how that goes.

Take care.

I’ve been having the exact same bug with YouTube. It was happening a lot and then I updater to iOS 14.3 and the problem went away for a few days. Then it came back, I even deleted the YouTube app, set a limit to only an hour of usage a day; but nothing fixes it. Screen Time shows the YouTube app being active 24/7 despite the app not even being installed on my phone.

I've had the same issue. First it was the Safari Browser showing constant usage for 10 straight hours on the website Business Insider. I reset my phone and that fixed the bug. Then a few days later it did it again only this time it said I was using the Medium app (Which is not installed on my device) all day long which, of course, I wasn't. I read an article in Medium earlier that day and it apparently tricked my phone into thinking I stayed on Medium all day long. Definitely a bug in ios. Hoping for a fix soon.

Mine did too. I did not use my laptop for a whole day then this showed up on my screen time. And on top of that, it only showed "other" with no specific apps that ran 24 hrs. I feel like someone is using my laptop behind the screen. Has anyone come up w a solution yet?

Last night Snapchat ran for nine hours. It only has an hour of run time and it was during my downtime hours - so all apps should’ve been shut off and not run anyways!!!! Apple, what is going on here? Please stop ignoring all of us.

Same thing is happening on my phone. Screen time’s been showing me that I’ve used the “Settings” app during 24 hours for over a week now.

When I woke up, it said that my screen time was 4 hours ( all of which was on safari.) It said I had been on it from 12am-4am ( I wen to bed at 12 and woke up at 9.) The previous night it added 5 hours to my screen time on safari when I had not been on the app all day.

Try this:

Settings> safari> clear history and website data

I have a similar problem. It shows that I have been on twitter for 13 hours and other for 7 and it is still going up. I never installed Twitter with this apple id, but I did visit a Twitter page from a Reddit article .

I noticed my battery suddenly dropping quickly even when my phone was in airplane mode, working off grid. In trying to understand why, I saw that my phone claims the screen is on basically for insane amounts of time (when I have it set to auto lock after 30 seconds) and really barely use my phone. I’ll wake up in the morning and my phone’s analytics show the screen has been on for 5.5 hours- when it hasn’t. Apple support hasn’t been helpful at all- they just want me to reset my phone to factory settings- but clearly, many of us have a big on our phone that’s causing this!

I have the same problem where my iPad told me that I used YouTube for almost 6 hours as soon as I came back from school. Now my mum is convinced that I actually spent 6 hours. I’m so confused as I don’t use the YouTube app and when I use websites then all screen time on safari also adds to the safari screen time but my safari time was only 50 minutes... I only lost 8% battery and I know my iPad wasn’t on.

Same thing here - redeemed a gift card yesterday on drop (app where you use a link for certain merchants and get points to collect for a gift card) and woke up this morning to screen time saying my phone was running for 7+ hours straight yesterday (roughly since redeeming the gift card) and literally all night/morning today. The gift card provider vcdelivery.com was marked as running on safari that whole time so I put a 1min app limit on it which is helping so far but I’m not satisfied with masking the issue like that. I did just update iOS the other day so maybe that has something to do with it? I’m seeing some other Jan ‘21 responses here too.

Apple is not here, we are just fellow users.

Your options are to contact Apple Support directly:

Contact - Official Apple Support

and/or express your displeasure here:

Feedback - iPhone - Apple

Having this same issue on my 16" MacBook with Messages. It started out with screen time accurately reading other apps and saying that Messages is open for 24hrs, but now it's not even reading the other apps.

Hello I have same issues here in my text messages it says im using my phone from 6 am to 10 am which is I’m still sleeping .. why is this happening ?? I’m so confused and I feel someone is using my phone.