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User profile for user: ape22
ape22 Author
User level: Level 1
4 points

frozen phone

my new iphone 12 is frozen

i cant turnoff or restart

i can hear it ring but not answer

i can switch pages but not open an app

do i need a new sim card??

iPhone 12, iOS 14

Posted on Nov 1, 2020 11:31 AM

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Question marked as Top-ranking reply
User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,536 points

Posted on Nov 1, 2020 11:35 AM

Start here:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Regards

Giulio

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frozen phone

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