iPhone 11 stuck on Edge/2G

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Level 1

17 points

iPhone 11 stuck on Edge/2G

Hello all.

I switched from an iPhone X to an iPhone 11, 2 months ago.

When i go to my building's parking to start riding our car, the iPhone goes on Edge, after leaving the building, it doesn't turn to LTE again.

Even if i deactivate Data connection, and turn it on again it comes back to Edge.

The only solution is to turn on the Flight Mode, and then off, and as soon as this happen LTE comes back.

(i'm pretty sure that there's nice LTE signal just into the door of my building, because if i do this procedure there it works)

Any advice?

iPhone 11, iOS 14

Posted on Nov 1, 2020 12:05 PM

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Answer 1

francrubio Author

Level 1

17 points

Nov 1, 2020 3:59 PM in response to ChrisJ4203

Do you think it's exclusively related to this tower?

In a few days I'll have the chance to test in another place were I know the iPhone is going to go into Edge. I'll pay attention on what happens there.

And I saw that the strange thing is the iPhone just let me choose 4G or 3G...there is no 2G option in order to force it and make some tests.

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Answer 2

ChrisJ4203

Level 10

230,461 points

Nov 1, 2020 12:18 PM in response to francrubio

Check with your cellular carrier to ensure there is not a problem with the cellular tower by where you live that is not allowing the phone to switch to the better signal.

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Answer 3

ChrisJ4203

Level 10

230,461 points

Nov 2, 2020 7:40 AM in response to francrubio

The ability to change bands manually on the iPhone is determined by your carrier. They are the one you should be working with.

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iPhone 11 stuck on Edge/2G

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