You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

This video is in a format that can’t be viewed on your tv

Trying to view purchased, downloaded video using AirPlay from iPad Pro to Apple TV 4th gen.


The iPad screen mirrors to the TV, I select and play the movie, I briefly see a ‘time bar’ across the bottom and a spinning wheel. Then I get the error message:

”This video is in a format that can’t be played on your TV”.


Any questions or suggestions?


A little more detail... I use this set-up at my remote home. I have no real internet. I have only poor cellular service for limited data. There is a WiFi network within the home (for wireless printing, etc), but no internet service. I download content to the iPad so i can watch movies when I’m hear.


Airplay works for all other functions. I can play music, view my iPad screen, view photos and other videos. It works for everything but the downloaded movies. The movies play fine on the iPad Pro.


ideas?


Thanks... Joe in Maine

Apple TV HD, tvOS 13

Posted on Nov 1, 2020 4:26 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2020 7:06 PM

iTunes Store movies and TV shows will want to seek authorization from Apple’s servers, when playing on a different device than on which it was downloaded. That means even a little bit of internet is needed, even for AirPlay streaming downloaded files.


This video is in a format that can’t be viewed on your tv

The message is about DRM protection.

Similar questions

4 replies
Question marked as Top-ranking reply

Nov 1, 2020 7:06 PM in response to GingerGod

iTunes Store movies and TV shows will want to seek authorization from Apple’s servers, when playing on a different device than on which it was downloaded. That means even a little bit of internet is needed, even for AirPlay streaming downloaded files.


This video is in a format that can’t be viewed on your tv

The message is about DRM protection.

This video is in a format that can’t be viewed on your tv

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.