Hi, I got an iPad air for drawing and the battery has been draining very quickly when the screen is off, almost as if the screen was still on. The only app I have is procreate and I have a apple pencil 2 paired with it. Any help would be appreciated.
iPad Air, iPadOS 14
As an update to my post a couple of weeks ago I got a new unit from the Apple store as a replacement because my compass sensor was broken. Apple refused to take it back or officially acknowledge the battery had an issue but because the compass was broken I was able to walk out of the store with a replacement unit in hand. The replacement is working great, couldn’t be happier. I am 100% convinced that a some sort of hardware issue was at fault. Maybe the broken compass sensor was drawing power when it was not supposed to or something. If you are having this issue I would recommend to push for a replacement, best of luck!
I still have the battery drain issues even with a new iPad Air 4. I got Apple to replace my original one and still have the issues. I have reset my unit back to factory default several times and re-installed many fewer apps on it. Apple says to expect about 10 hrs. of battery life with this unit. Not sure what else to try since Apple seems to still not acknowledge an issue.
About how much battery drain per hour are you seeing now with the replacement? Essentially - if you use the iPad for an hour straight, no breaks, what's the battery % loss? It's so hard to find what a normal/acceptable drain is!
I lose about 1% every 2 minutes with wifi and bluetooth OFF and screen brightness set to about 40~45%. I don't have an Apple pen so that isn't affecting me at all. I have auto-updates for apps turned off. I've never used my iPad for 10 hours straight but I know there is no way my battery would provide the life advertised by Apple for the iPad Air 4. I think I'd get about 3 hrs out of a full charge if I used it non-stop for that amount of time with wifi and bluetooth each turned off.
When you noticed battery drain have you noticed any excessive heat around bottom right corner of the screen in landscape mode? This is where my one heats up and battery drains usually faster.
Yes, it is... Apple service let me know today that I will receive a refurbished iPad if will be a replacement. Please let us know how it goes when you reset it and restart again.
Has everyone here contacted Apple Support (via phone or their chat feature)? Hopefully everyone contacts Apple so hopefully they'll acknowledge a problem exists.
Hardware problems all faulty battery
I upgraded my replacement iPad to 14.4. So far still no problems.
Fault with battery
n3ntjmatt wrote:
Why is an iPad losing 3% overnight at all when turned off?
Background app activity, like push email notifications etc.
If the unit is turned off, there should be no notifications, no activity, etc.
Changing machine solved it for me
So.. update from my end.
Diagnostic found nothing, but now after some discussion it went for free (first they wanted to get money...) to apple tech support and i do get a replacement.
Lets see.
This is the best… do it asap! I regret that I kept the defective iPad for three months thinking it was a sotware issue.
That is far from normal battery drain for a new iPad.
How long have you had this 2020 iPad Air and did you purchase extended AppleCare+ for this expensive device?
iPad Air 4 Battery Drain
