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Apple watch update impossible

Hello there!

I haven’t used my Apple Watch for a while (multiple months), and recently my iPhone started to bug me (aka harrass me with pop-up reminders all the time) about available updates for the watch..

I thought, alright I’ll do that and start using the watch again, but seems like I ended up in a forever loop.

My iPhone didn’t recognize the watch anymore — so I reset the watch and started the setup. However, while pairing I have two options - update and continue OR exit and reset watch. Obviously I selected to update, but according to my phone, there are no new updates available - and again, I can either continue update (which already told me there are no updates), or exit and reset the watch...

please help — see screenshots attached of the steps just described.


Apple Watch

Posted on Nov 2, 2020 8:49 AM

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1 reply

Nov 6, 2020 7:26 AM in response to k_upa

Hello k_upa,


We're happy to help with this trouble you're having updating your Apple Watch. First, can you tell us the model of Apple Watch and iPhone you are using please? And what iOS version are you using on the companion iPhone? Go to Settings > General > About to locate this info.


And we'd like to have you restart both devices, and try pairing again. You can get the steps to do so here:


Restart your iPhone

How to restart your Apple Watch


Let us know the outcome, and we can go from there.


Have a great day!



Apple watch update impossible

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