iPhone 11 Pro max reboot

Have had iPhones since day one. Just had first experience of iPhone totally resetting during a phone call. Error message was something to do with disabled.

When restarted had to restore from Backup.

ie went to Hello screen.

All currently ok.

At least I was home with access to internet.

Is this just me, or have others had this occur?

Phil


Posted on Nov 2, 2020 10:08 AM

Reply
4 replies

Nov 3, 2020 2:26 AM in response to ChrisJ4203

Contacted Apple Support via Apple Support App.

They did Hardware test (very impressive!!) and confirmed no Hardware issues.

Suggested I did a Backup to Mac (which I have done) and restored from that if issue happened again.

Said Restoring from Mac would more likely to eliminate any software glitch being re-installed on phone. I think I have heard this before, Anybody got an idea why this would be so? ie pros and cons of restoring from backup on Mac vs Cloud?

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iPhone 11 Pro max reboot

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