Double Email Notificaitons

Hi, Rebel1848.

Thank you for posting in the Apple Support Communities.

We understand that you’re receiving double notifications on your Apple Watch from the Mail app, and you’ve done some pretty extensive troubleshooting to try and find a resolution, without success.

We noted another Apple Support Communities user with this exact issue a few months ago. This resolution worked for them:

Apple Watch receiving double notification… - Apple Community

Let’s try it and see if it helps:

1. From the Watch app on your iPhone go to My Watch > Notifications > Mail, and choose Custom + Notifications Off. 
2. Restart your Apple Watch and iPhone with these instructions:

Restart Apple Watch - Apple Support

Do you continue to receive double notifications? If you do, tell us more about your notification settings on your Apple Watch. If they’re set to mirror your iPhone, let us know how you have those set as well. We’ll do everything we can to help.

Best Regards!

Hi All,

Spent a couple of hours with Apple Support on this as I am having the same issue across three email accounts. The common themes with the issues are:

• Watch OS 7.x (For me started with 7.0 all the way up to 7.1)
• Exchange Servers for email
  • All versions impacted (I have one account on Exchange 2010 and another on Office 365)
  • Did not happen with iCloud emails
  • Did not happen with POP3 accounts

As with everyone else, I have done full (I mean FULL) resets of both the phones and watch. The phone was an X and is now 12 Pro, no change between the two.

The watch is a Nike Series 3 LTE (MQL62CL/A).

After the nearly two hours we did have my watch stopped from double notifications, but that didn't last. 15 minutes later I was back to emails arriving twice.

Back to the drawing board.... Hoping 7.2 will resolve this.

Hi

I'm having the same issue. I've unpaired it, factory restored both my phone and my watch, turned notifications off on both watch and phone and rebooted them both then turned both back on.

I've currently got them set to "mirror iphone" but have had on custom.

I've also got 3 email accounts, icloud, work and personal home. I've resulted in turning my iCloud email on, turning notifications off on my watch for this account, and just can't get the double notifications to stop.

IT IS DRIVING ME INSANE!!!

Can anyone please please please help me

I have an iphone XS and an apple watch series 5 cellular. Apple watch software is watchOS 7.1 and iphone software is iOS 14.2

Thanks for keeping us updated Rebel1848. Since the issue seems to continue after updating we would recommend you reach out to Apple Support to help investigate the issue. You can do so using the contact link below.

Get Support

Be well.