Sorry there was a problem with Apple Music

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Level 1

14 points

Sorry there was a problem with Apple Music

When I summon Siri in my car using CarPlay or not and ask to play all music, I get the response “Sorry there was a problem with Apple Music” and then the music plays. IF I’m on the music screen in my car, the music will not play. I have to physically hit the play button. This started after I downloaded 14.1 on my new iPhone XS. Hopefully there is a fix in the next release...and soon?

Posted on Nov 2, 2020 11:52 AM

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Answer 1

jdo_apple

Community Specialist

Nov 6, 2020 11:02 AM in response to EdfromBarrie

Hello EdfromBarrie,

Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to use your iPhone with your car stereo with CarPlay as expected. To help with this, please follow the steps in this Apple resource, including installing any available updates for your stereo, and then contact Apple if you need any further assistance.

If you need help with CarPlay

Get Support

Cheers!

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Sorry there was a problem with Apple Music

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