My iPhone is turning off

Where is the problem when while im talking with someone by video chat by Messenger (Facebook) my phone accidentally is turning off?

Posted on Nov 2, 2020 1:12 PM

Reply
1 reply

Nov 6, 2020 2:33 PM in response to Natssss

Hello Natssss.


Thanks for reaching out to Apple Support Communities. We understand that your iPhone unexpectedly shuts down while using video chat with Messenger. We will be glad to assist.


Please see these resources for some steps that can help: If an app unexpectedly quits, stops responding, or won’t open


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly


Cheers.

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My iPhone is turning off

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