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The iCloud of the previous owner

Please help me... i bought Iphone 7 and it was fine until i put him back info factory reset... now i have to write apple ID and password but they are on the previous owner... I dont have a connection with him, please help me!

Posted on Nov 2, 2020 3:53 PM

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Posted on Nov 2, 2020 4:28 PM

Only the owner of the Apple ID can remove their iCloud account from it. See "If you bought the device from someone else" at https://support.apple.com/en-us/HT201441

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The iCloud of the previous owner

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