PowerOn Recycling

Well aren't you the ONE lucky one...shill perhaps? Seems odd that dozens would have the SAME issue...but we're all liars?

You are being somehwat naive here. No-one is saying that Power ON don't honor their quotes some of the time! They cllearly dont honor thier quotes all the time or even enough of the time. No-one has any reason to take the time to write a post except to warn others. We are not liars and I am surprised that Apple allow such comments as yours on their forum.

Just wanted to update on the MBP situation.

After I got my MBP back from PowerOn, I played with it for a few days still did not see the so called "flickering sreen" symptom.

I thought I'd give Gazelle a try and put in a request for quotion, and based on the condition of my MBP, I got $433.00. I liked the quote so I dropped it off at Fedex, and it was professionally packed and sent to Gazelle. Within days, the staff concluded the condition was as described and sent me a check of $433.00. I feel great and validated as a Mac user.

PowerOn might hook you in with higher quote, they definitely do not always honor the quot. I did not "LIE" to PowerOn as some user suggested. That particular user was just lucky with her iPad 3rd G sale.

I'm sure Gazelle is a more well known company that recycles Apple product than PowerOn. If Gazelle staff deemed the condition of my MBP was worth 433.00, then its condition must be far better than "Defective LCD Dispay". My conclusion is that POWERON IS ******** WITH OUR USED PRODUCT.

My sincere suggestion is to try companies other than PowerOn. If so many people contributed a thread, there is a reason. Where there is smoke, there is fire.

Maybe you get lucky this time. You will get screwed down the road.

Funny thing.... Apple censored my post 😠

FYI, POWERON IS ******** WITH OUR USED PRODUCT = POWERON IS BS WITH OUR USED PROUDCT

Hello,

I see a lot of negative posts here about PowerOn. I submitted the request online and then clicked the link to have the shipping materials sent to me. They arrived within a few days and after I packed up my iPhone it was delivered to the audit facility with a day or two. I checked the status using the link they provided in the email to see it has been received. Within one day of it being at the audit facility the quote was updated listing the original quoted value and saying that it was indeed the actual value and the gift card had been sent. I just checked today to see that info and am still awaiting the gift card, but so far it seems that the company did exactly as they said they would, honored my original quote, and did so in a timely manner. I hope more people have positive experiences like me and I'm eagerly awaiting my gift card in the mail.

I already received an estimate from PowerOn and they are sending shipping supplies but I am concerned after reading through these posts. It appears that there are few issues with small devices (iPad,iPhone) but that the big differences between quotes/final audit occur with notebooks and desktops/all-in-one machines.

Just my observation.

I requested a label and shipped my iPhone 4 to PowerOn last Monday. I received email last Friday notifying me that they received it Thursday. I was originally quoted $140 for the phone. Thanks to Otterbox protection there was no scratches or any damage. I received an email today giving me the code and pin for the Apple gift card for $140, 8 days after phone was shipped.

This is a joke. They have quoted me £120.00 for my iPad. Got an e-mail today saying it is worth £15.00. They cheat you out of your money. Apple this is a disgraced how can you allow pupil to work under your name ripping loyal customers off like that. I have sold my wife's iPad on ebay for £150.00 you will get more for your money there.

I was quoted $537.75 for a Very good 15" MacBook Pro. I say "very good" because the battery was down to 78% capacity after a little over 100 recharge cycles. (Funny how that Apple estimate of 1000 recharges fell a little short). So I saw tha Poweron Ad and filled out the paperowrk online. They sent me a shipping box that was torn up on one side and required a lot of packing tape and newspaper to repair and cushion, but it was well packed. The machine was in great conditon, rarely out of my house and protected with a plastic hardshell for years. PowerOn estimated $537. I was torn, because the MacPro was running flawlessly, and really only needed a new battery. But I have 2 other macs and I was thinking I could use the Apple Card to get a new Retina 15"

I hesitated a little about the deal because I really like the laptop as a backup machine, and I was on the fence. But $537 seemed reasonable, so I sent it off. Five days later, I get an estimate reduced by about $120 and pictures claiming misalignment(??) and bent metal housing... (hmmmm), (along with some small scratches on the aluminum) and a "Condition Fair" to which I say, NO WAY. I guess that in the back of my mind, I sort of knew that there was going to be a lowball response. And actually if they had just had an issue with the battery and/or the scratches, I probably would have accepted the lower estimate. But I feel as though they invented miniscule reasons to strongarm me into just going along with their new estimate. So I guess I'm in the 2% who reject, because I told them to send it back to me. I would actually rather give it to a school or charity than give PowerOn the satisfaction of bait and switch tactics. Now lets see how timely the return is.

Follow-up: They returned my MacBook Pro to me, and as I guessed, the "problems" that they described do not exist. There is absolutely NO hinge damage or "dent". None of us here could find even a hint of anything that they described. The picture that they sent me of a dent does not exist anywhere on this machine. I don't know what to think now. Did they purposely try and pressure me into a lesser buyout, thinking I missed something and would just accept their lowball offer?

Well, this was in interesting experience that I will not repeat. And now I have a machine that has Snow Leopard running on it and I need to figure out a way to reinstall Mountain Lion without access to the App store or any physical media... hmmmmm

Try selling it to Gazelle

I have just sent off my ipad 2 to be recycled with an estimate of $206. I had a genius appointment yesterday on an unrelated matter, when I asked if I could trade it in for something else since it was still under warranty, I found out about the recycling program. Thats when I got help filling the online form in the Apple store, and had it wiped clean to factory settings. So its not just my opinion but in the opinion of an Apple genius my ipad is in excellent condition, no scuffing on the back, no scratches on the screen, it passed every diagnostic test.

Even though there has been so many negative experiences on this forum, I am encouraged by the fact that there has been less negative posts than in previous years, but still enough to be alarmed by it. Nevertheless, I have decided to take a risk and hope I get it back in the condition I posted it, should I decide to reject a low offer.

Hopefully I will be one of the lucky ones. I will keep you all posted on the outcome of the audit.

Quote on April 23. Shipping material here on May 3. Dropped off at Fed Ex May 3 am. Still showing not received.

Dear all,

I am happy to report that my initial quote has been honored. I opted to take it to a designated fedex location to have them box and post it for me for free. I was then given a tracking number, so I can keep track of my ipad on their web site.

My ipad 2 was received, audited and payment sent, in just over a week. My experience could not have been better, and I was not expecting it to go so smoothly. So much so that I am suspecting something else....almost every business without exception loses a fraction of inventory due to insider theft, I am beginning to wonder whether some of these unhappy experiences by others could be due in part to this. Of course this is pure speculation..

Nonetheless I can only speak from my experience, and I am delighted by the service I've received from PowerOn.

Quote status updates

It's entirely possible they've just reformed their deceptive, dishonest practices over the years. This thread is almost exactly 3 years old, and it wasn't the only set of complaints out there. Perhaps just listened, figured out what was wrong, and fixed it.

Unfortunately, once you've been burned by a company, it's not likely you'll go back. In my case, I blatantly lied to about the condition of my machine. So now, I use Gazelle. 4 transactions with them in 18 months, and not a single complaint. PowerOn may have reformed, but I'll never know for sure.

Glad it worked out for you though!