PowerOn Recycling

I wasn't impressed with the quote process. I sent them my 4s for a gift card, the initial number seemed fair, great convenience. Before the phone even went through their "audit" process, the base quote was whacked down 10%. I'm supposed to be getting my phone back.

Given the overwhelming number of unhappy campers who have posted in the forum, Apple should bear down on these folks to do the right thing or sever the relationship. I teach at a local college & intend to post against Poweron's shoddy business practices to a fairly sizeable audience. Apple seems to be more uncaring about customer relations.

Run Forrest, run! Stay away from Poweron.

I just sent back my MacPro. Using my serial number, they quoted me a one year newer model for $203. I just got my audit back and it's now $77. Not sure why that happened. They downgraded the condition from good (I babied this computer) to fair and send a picture of case damage which I never noticed before (like happened in shipping). I had my original packing materials and wished I could had used them—much sturdier then what they provided. I was stupidly trusting and did not take photos before sending it off. Lesson learned. Next time, I'll try gazelle. I've used sell your mac before for phones with a good result.

Overall for a computer this old, the $203 did seem optimistic, however, quite the price difference from quote.

They definitely over quote and under deliver on the price.

I have a box on the way because I was planning to sell my iMac (24-inch, Early 2009) through PowerOn instead of dealing with one of the other questionable services; however, I don't like what I'm reading in these posts. I am definitely having second thoughts.

Deb

They did the same thing to me. I shipped them a working MacBook Pro in excellent condition. There was nothing wrong with it, it was just 6 years old. I wanted to upgrade my laptop and it was quoted for $300. They claim the laptop has a cracked screen. They are full of it.

I DO have high definition video that shows me packing the MacBook Pro up. In the video I start with it booting and go around the computer showing its excellent condition. the recording concludes with me packing up and taping the box. Im not sure if I should pursue legal council here. Especially if there are enough people that have been ripped off like this. I'm shocked Apple would do business with them.

My macbook pro 13 inch with retina launched in 2012, the quote was around $466, but after they audited, they paid much much much lower! Under their audition, my macbook value @ only $ 206! From $466? More than half from their listed price! More importantly, I have no ideas what standards they use for evaluation. My macbook working perfectly, and only the batteries need to replace. The Apple guys told me to replace the batteries cost me around $389 with the labor fee, and the PowerOn guys said it will cost them around $488 to replace the batteries. I felt like they just want to take advantage from us. PowerOn is the worst recycling program ever!

I was hoping my transaction would be better than some that I've read here.

Anyway, had my first interaction with PowerOn and unfortunately it was a terrible experience. It really feels like they're scamming people.

About a week ago, I sent in a late 2012 Mac Mini in great conditions, with an online quote of about $200. Today I received an email from them saying that the systemboard was defective and attached a picture of a screen with graphic issues, all that resulted in a $0 value. I was using the computer up to the day I wiped the drive and re-installed the OS, before putting it in a box. So Either it got damaged by Fedex/PowerON, or they just sent me a random screen to claim that my computer wasn't working.

I'm fine with them lowering the offer a bit due to scratches (there aren't any btw), or whatever small issues they find, but what's happening feels completely shady and unethical. This just seems like PowerOn is trying to get people's computers for free.

Apple should stop being associated with PowerOn.

I Will pay 50 dollars more quotes by poweron

WWhen you ask for your computer back , they will give you a runaround .

They will give u a runaround or offer 10 dollars more to keep from sending the computer back. It is one **** of a shady company. i don't think know how to manage a business.

My first transaction with PowerOn was successful. The new one smells like a ripoff.