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Hi, I recently upgraded my mobile to iPhone 12pro. Received it last week and was working great up until two days ago.
I can unlock the phone but can't use apps including calls and messages. Can't answer calls either. I've taken SIM card out, connected to computer, I can't figure out how to turn it off either. If I do manage to click on to an app, the screen stays dark and doesn't bring it up. Help.
iPhone 12 Pro, iOS 14
try Force restart
https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios
try Force restart
https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios
Peter, thank you.
I did google how to turn off yesterday but did not press the buttons correctly. Phone now working. You legend!
You are welcome !
New iphone12 - Can't use
