Apple ID compromised
HELP!!
I’ve gotten MANY emails saying that “Your Apple ID was used to sign in to iCloud via a web browser.” How do I know if this is real? How do I reset and protect my iCloud Account?
iPhone XR, iOS 13
HELP!!
I’ve gotten MANY emails saying that “Your Apple ID was used to sign in to iCloud via a web browser.” How do I know if this is real? How do I reset and protect my iCloud Account?
iPhone XR, iOS 13
As a precaution, change your password.
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
As a precaution, change your password.
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Check the sender. Click the word "Apple" on the sender name and check if its noreply@email.apple.com. If so, it is legitimate.
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store – Apple Support
If you still question it legitimacy, forward it to reportphishing@apple.com. If you're on a Mac, select the email and choose Forward As Attachment from the Message menu.
Apple ID compromised