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I subscribed to Apple One Premier and Apple TV is still asking for subscription!

I just subscribed to AppleOne at the Premier level, and Apple TV is asking that I purchase a subscription (which is included in the packaged). I've restarted the devices, ensured that I was connected to the internet and logged in with my Apple ID on these devices.

Apple TV 4K, tvOS 14

Posted on Nov 3, 2020 4:36 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 7, 2020 11:51 AM

Hello Silversonororo,


We understand you have a subscription with Apple One but you'er unable to use Apple TV+. Let's figure this out.


The Apple TV+ platform has the option to Subscribe to Apple TV channels in the Apple TV app.


You can Download and stream shows and movies from Apple TV+ and Apple TV channels that you're subscribed to.


Hope this can help.


Thanks for using Apple Communities. Have a good day.



1 reply
Question marked as Top-ranking reply

Nov 7, 2020 11:51 AM in response to silversonororo

Hello Silversonororo,


We understand you have a subscription with Apple One but you'er unable to use Apple TV+. Let's figure this out.


The Apple TV+ platform has the option to Subscribe to Apple TV channels in the Apple TV app.


You can Download and stream shows and movies from Apple TV+ and Apple TV channels that you're subscribed to.


Hope this can help.


Thanks for using Apple Communities. Have a good day.



I subscribed to Apple One Premier and Apple TV is still asking for subscription!

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