Apple ID
Hello,
here’s what’s been happening:
when I try to download an app and sign in to the App Store to download it. This happens... and I can’t enter my password.. obviously...
Please help
iPhone 8, iOS 14
Question marked as
Best reply
The screen shot is too dark to see very well. If you would provide a little more description of what you are seeing, it would help.
See if anything here helps.
App Store, iTunes Store, or other Apple services - If you can't connect
Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.