iPhone photos appearing as grey thumbnails when importing to MacOS Photos

Hello


When I attempt to import my photos from my iPhone in to the Photos app on MacOS, they all appear as grey thumbnails, as below. This has only begun to happen in the last couple of weeks.


I am running Catalina 10.15.7 and Photos Version 5.0 (161.0.120)


iMac, OS X 10.10

Posted on Nov 3, 2020 6:46 AM

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iPhone photos appearing as grey thumbnails when importing to MacOS Photos

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