the restored contacts did not reappear in my contacts list

I lost my contacts when updating the OS. Using icloud I did a restore and got the message it was finished. However, the contacts do not appear in the contacts app.

iMac 21.5″, macOS 10.15

Posted on Nov 3, 2020 11:13 AM

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Question marked as Top-ranking reply

Posted on Nov 7, 2020 5:13 PM

Hey there frm068!


It sounds like you don't have access to your contacts after updating your macOS. We'll be glad to give you some pointers.


Let's have you take a look at your preferences for iCloud. Go to System Preferences > Internet Accounts > iCloud. Is Contacts checked? Do you have any other email accounts listed here? Is Contacts checked for them?


If not, let's have you enable it and then check to see if your contacts have returned. If not, we have some steps that you can use to restore your contacts from iCloud.


Take a look here: Restore contacts, calendars, bookmarks, and more using iCloud.com


We hope this helps.


Enjoy your weekend!

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Question marked as Top-ranking reply

Nov 7, 2020 5:13 PM in response to frm068

Hey there frm068!


It sounds like you don't have access to your contacts after updating your macOS. We'll be glad to give you some pointers.


Let's have you take a look at your preferences for iCloud. Go to System Preferences > Internet Accounts > iCloud. Is Contacts checked? Do you have any other email accounts listed here? Is Contacts checked for them?


If not, let's have you enable it and then check to see if your contacts have returned. If not, we have some steps that you can use to restore your contacts from iCloud.


Take a look here: Restore contacts, calendars, bookmarks, and more using iCloud.com


We hope this helps.


Enjoy your weekend!

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the restored contacts did not reappear in my contacts list

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