Mac mini 2018 Base System Device Driver issue

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Level 1

24 points

Mac mini 2018 Base System Device Driver issue

Hi,

I've got Windows 10 Pro installed on a 2018 Mac mini using Boot Camp. There's a device under Device Manager with an exclamation mark called "Base System Device" that is missing a driver. What is the device, and where do I find a driver for it? The HW ID of the device is as follows:

PCI\VEN_14E4&DEV_16BE&SUBSYS_0000106B&REV_01

PCI\VEN_14E4&DEV_16BE&SUBSYS_0000106B

PCI\VEN_14E4&DEV_16BE&CC_088000

PCI\VEN_14E4&DEV_16BE&CC_0880

Does anyone know what this is?

Thanks,

Dave

Mac mini, macOS 10.15

Posted on Nov 3, 2020 7:03 PM

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Answer 1

Dave Brown1 Author

Level 1

24 points

Nov 4, 2020 3:31 PM in response to Loner T

Hey, thanks for the pointers. After the Broadcom vendor ID, I was able to dig around and found out the device is a Broadcom Memory Card reader. That's not in the Mac mini, so it must be the one in my USB-C hub.

I didn't get much time to troubleshoot it today, but I have had to reboot in and out of Mac OS and Windows multiple times today just for work stuff. The last time I checked under Windows, the warning about the Base System Device is gone. Quick test shows the memory card reader is working fine in both OSes, so I guess the problem sorted itself out. However, should it come back, I'll know where to start digging.

Thanks again.

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Answer 2

Dec 7, 2020 6:50 AM in response to Loner T

I had not noticed this driver being missing before. I know in a PC that Base driver typically is the chipset driver and I usually go to the manufactures web site and download it. Of course this is not possible with Boot Camp on a Mac. I figured all the drivers I needed was installed with the Boot Camp utility. Might try contacting Apple support to see if this is just a bug or something else. I know myself I do not notice any issues with the Windows 10 install.

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Answer 3

Loner T

Level 9

59,513 points

Dec 7, 2020 7:49 AM in response to John Scott1

John Scott1 wrote:

I know in a PC that Base driver typically is the chipset driver and I usually go to the manufactures web site and download it.

Do you want to post the VID/PID of the device you see in Windows Device Manager?

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Answer 4

Loner T

Level 9

59,513 points

Nov 3, 2020 10:20 PM in response to Dave Brown1

VID 0x14E4 is Broadcom. Let me check on my Mini which is the exact device.

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Answer 5

Loner T

Level 9

59,513 points

Nov 4, 2020 2:59 PM in response to Dave Brown1

Take a look at https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/no-base-system-driver-installed/3f22531e-f4dc-42fb-9e2c-2048d0a3c81f.

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Answer 6

Dec 7, 2020 4:13 AM in response to Dave Brown1

I believe it's the Intel chipset driver. Not sure why the Boot Camp driver package did not install it. I have the same issue, I guess you can try the Intel one to see if it installs.

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Answer 7

Loner T

Level 9

59,513 points

Dec 7, 2020 6:22 AM in response to John Scott1

John Scott1 wrote:

I believe it's the Intel chipset driver.

Intel Vendor ID is 0x8086. I do not see a 0x16BE device in https://pci-ids.ucw.cz/read/PC/8086 .

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Mac mini 2018 Base System Device Driver issue

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