Old appleID email hacked gmail.com .Always asked to signin to google acct on apps

Question

Level 1

5 points

Old appleID email hacked gmail.com .Always asked to signin to google acct on apps

I think My gmail.com account was hacked. My old Apple ID still asks for personal info/Pswds to sign in with old gmail.com Apple ID. I’ve already changed my Apple ID account email address.

The Google homepage signin is in Arabic and location is in United Arab Emirates. Google homepage auto inserts that gmail.com ID. Then I get prompts to signin to another app with that same gmail.com acct & password. I’m also prompted to enter my gmail.com password in iPad/iPhone account settings BUT it won’t let me enter ANY password! Also the Google gmail app is empty and I can’t access any Google gmails as the app on my iPhone is empty!! How do I fix this mess?

iPhone 8 Plus, iOS 14

Posted on Nov 3, 2020 7:22 PM

Reply

Answer 1

Joseph_S.

Community Specialist

Nov 8, 2020 9:59 AM in response to Cdbtric

Hi Cdbtric,

We appreciate you reaching out to us about your Apple ID. Rest assured that we’ll do our best to assist you or get you pointed in the right direction.

Did you use the same steps in the article below to remove your old Apple ID?

Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac

Does it seem like the issue happens when using certain apps or features? Is it possible that these apps or features are downloaded or acquired by your old Apple ID?

We always take your security and privacy seriously. If you feel like your account is compromised, we recommend that you team up with our Apple ID experts.

Our Apple ID experts will be more than happy to provide you assistance with Apple ID account security issues.

You can use this link to reach out to them: Contact Apple for help with Apple ID account security

Take care!

Reply

Old appleID email hacked gmail.com .Always asked to signin to google acct on apps

Similar questions