Having trouble restoring Procreate App

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Having trouble restoring Procreate App

I had to get a replacement iPad Pro and am restoring from my iCloud backup. The only app that will not finalize is Procreate. It's been almost 48 hours and it hasn't finished. I understand that it's a large app with a lot of files but it seems to be taking exceedingly long. I also need access to this software for my job and it's been very inconvenient to go with out for this time. Is there anyway to see what the total size will be and what percentage is finished. Or is there a way to speed it up? I am currently connected with power and have high speed internet etc.

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Nov 4, 2020 1:44 PM

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Answer 1

Nov 9, 2020 9:10 AM in response to Rache1789

Hey there Rache1789,

We understand you're experiencing an issue with restoring your iPad Pro from an iCloud backup, and we'd like to share a resource that can help.

Check it out here: Restore your iPhone, iPad, or iPod touch from a backup

Specifically, this information under step 7 of "Restore your device from an iCloud backup" may help:

"Content like your apps, photos, music, and other information will continue to restore in the background for the next several hours or days, depending on the amount of information there is. Try to connect often to Wi-Fi and power to let the process complete."

Cheers!

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Having trouble restoring Procreate App

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