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I can not update my macOS on my MacBook pro

Hi I am trying to update the iOS on my MacBook pro. Each time I log in after it restarts I get a prompt to update my iOS.


I followed the instructions to check my storage but I can not access it.



[Re-Titled by Moderator]

MacBook Pro 13″, macOS 10.15

Posted on Nov 4, 2020 2:52 PM

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Posted on Nov 4, 2020 4:25 PM

What system version are you currently running? If it's any version of Catalina boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down, download and apply the macOS Catalina 10.15.7 Combo Update.   


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


1 reply
Question marked as Best reply

Nov 4, 2020 4:25 PM in response to elisha0980

What system version are you currently running? If it's any version of Catalina boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down, download and apply the macOS Catalina 10.15.7 Combo Update.   


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


I can not update my macOS on my MacBook pro

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