11 pro was hacked

HackerInmyPhone Said:

“11 pro was hacked: [...]Apple Security told me to erase the hard drive and restore on a differnt device and network. I cant get the phone into recovery mode.”

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Set Up your iPhone Anew:

Use this Site: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support.  Erase all content from your device. Then start it anew. It would come to the startup screen. Proceed from there with the login. Contact your carrier, if need be.

HackerInmyPhone Said:

“11 pro was hacked: How can I properly kick a hacker out of my phone and how do they keep getting on.[...]”

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A Couple of Other Important Thoughts:

A. Report the eMails:

If scammers, those who are running this scam to your eMail provider. Also, being this is an Apple Account - then forward the eMails to reportphishing@apple.com. Include a description of why this is all about.

And...

B. Modify Your Credentials— ASAP:

Someone is Trying to Get in to your Account. As to who it is, there is no way of telling. So, immediately considering to perform the following is best at this point:

• Modify: your login credentials (using both a New eMail and a New Password) for Apple and each and all sites

• Associate: a different method of payment to your account

• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option