I cannot unmute my phone. I cannot he heard on my phone. Help!!

I had a zoom interview earlier today and had my phone muted during the call. I can’t unmute my phone now. I can hear but the person on the other side cannot hear me. Help!!!

Posted on Nov 5, 2020 4:13 PM

Reply
1 reply

Nov 10, 2020 7:07 AM in response to Colleenrm

Hi Colleenrm,


Thanks for using Apple Support Communities. We understand that people can not hear you on calls following having your phone muted. We’re happy to help.


If you haven’t already, try restarting your iPhone. While this step seems simple, it often resolves issues like this: Restart your iPhone


If that doesn’t help, try the steps in this article: If the microphones on your iPhone aren't working


We hope this helps.


Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot unmute my phone. I cannot he heard on my phone. Help!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.