iPhone 8 Plus shutdown

My iPhone 8 Plus has been randomly shutting down it does have a cracked screen on it and has been there for a few months almost a year that isn’t the problem my problem is that when I’m in the middle of a call or anything my iPhone 8 Plus will randomly shut down and turn back on by itself what is this?

iPhone 8 Plus

Posted on Nov 5, 2020 7:49 PM

Reply
1 reply

Nov 10, 2020 11:28 AM in response to angel_rch_21

Hi angel_rch_21,


We see from your post that your iPhone 8 Plus turns off unexpectedly, we're happy to assist.


While this may be a hardware related issue that will require service on your iPhone, we'd first recommend looking over the steps in the article below:


If after following the suggestions in the article, the iPhone continues to restart unexpectedly, we'd recommend reaching out to Apple Support for additional options. You can see contact options here:


Cheers!

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iPhone 8 Plus shutdown

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