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tameka194 Author

Level 1

8 points

Apple ID

I can not open my Apple ID section at the top of my settings why is this?

iPhone 8 Plus, iOS 14

Posted on Nov 6, 2020 1:38 AM

Top-ranking reply

ryane77

Community Specialist

Posted on Nov 10, 2020 12:55 PM

Hi there tameka194,

Thank you for using the Apple Support Communities. We see you're running into an issue accessing your Apple ID. It's always important to be able to access your settings, and we can help.

If you're finding that the Apple ID section of Settings is grayed out, it's likely due to a content restriction. Try tapping Settings > Screen Time > Content & Privacy Restrictions. Then scroll all the way down and make sure that Account Changes is set to "Allow." You should then be able to access your Apple ID settings!

Let us know if this helps.

Have a good day.

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Apple ID

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